Privacy Policy

PSYPHIRE PRODUCTIONS's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, PSYPHIRE PRODUCTIONS's policies and procedures are subject to change.

In the course of serving its customers, PSYPHIRE PRODUCTIONS acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to PSYPHIRE PRODUCTIONS by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by PSYPHIRE PRODUCTIONS in the normal course of providing service. PSYPHIRE PRODUCTIONS also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, PSYPHIRE PRODUCTIONS uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within PSYPHIRE PRODUCTIONS. In addition, PSYPHIRE PRODUCTIONS may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

PSYPHIRE PRODUCTIONS will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of PSYPHIRE PRODUCTIONS, its partners, its employees and other customers of PSYPHIRE PRODUCTIONS's services. To protect the loss, misuse, and alteration of information that is collected from customers, PSYPHIRE PRODUCTIONS has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

PSYPHIRE PRODUCTIONS may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. PSYPHIRE PRODUCTIONS may also use customer information to provide its customers with system information or information about new or upgraded products.

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from PSYPHIRE PRODUCTIONS and PSYPHIRE PRODUCTIONS partners by filling out this on-line No Solicitation Request form . However, customers may not opt out of receiving information from PSYPHIRE PRODUCTIONS which is essential for maintaining or updating customers' accounts or system information.

Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting the appropriate PSYPHIRE PRODUCTIONS Billing organization.

Domain name customers who have registered a domain name with PSYPHIRE PRODUCTIONS and wish to change the Technical Contact from PSYPHIRE PRODUCTIONS to another company, may send a request to . It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Disclosure of customer information and communications

PSYPHIRE PRODUCTIONS will not otherwise disclose its customers' personal and account information unless PSYPHIRE PRODUCTIONS has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of PSYPHIRE PRODUCTIONS, PSYPHIRE PRODUCTIONS's customers, or others, or where PSYPHIRE PRODUCTIONS has a good faith belief that the law requires such disclosure.

PSYPHIRE PRODUCTIONS also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that PSYPHIRE PRODUCTIONS stores or transmits for its customers. The circumstances under which PSYPHIRE PRODUCTIONS will disclose such electronic customer communications are when:

  1. it is necessary in order to provide service to the customer;
  2. it is necessary to protect the legitimate interests of PSYPHIRE PRODUCTIONS and its customers;
  3. it is required to cooperate with interception orders, warrants, or other legal process that PSYPHIRE PRODUCTIONS determines in its sole discretion to be valid and enforceable; and
  4. it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by PSYPHIRE PRODUCTIONS and appear to pertain to the commission of a crime.
PSYPHIRE PRODUCTIONS disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. PSYPHIRE PRODUCTIONS will, however, review, delete or block access to communications that may harm PSYPHIRE PRODUCTIONS, its customers or third parties. The grounds on which PSYPHIRE PRODUCTIONS may take such action include, but are not limited to, actual or potential violations of PSYPHIRE PRODUCTIONS's Terms of Use Policy.

Last Modified January 24, 2002
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